Upgrid

Terms of Service

Last updated: November 15, 2025

1. Agreement to Terms

By accessing or using Upgrid (“Service”, “Platform”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Upgrid is an AI-powered SEO content platform that provides:

  • SEO keyword research and analysis
  • Competitor analysis and insights
  • AI-generated content creation
  • WordPress integration and publishing
  • Content scheduling and automation
  • Analytics and performance tracking

3. User Accounts

3.1 Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use or security breach
  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, illegal activity, or other reasonable cause.

4. Subscription and Payments

4.1 Pricing

The Service is offered on a subscription basis at $99 USD per site per month, unless otherwise specified. Prices are subject to change with 30 days notice to active subscribers.

4.2 Billing

  • Subscriptions are billed monthly in advance
  • Payment is due on the subscription start date each billing cycle
  • You authorize us to charge your payment method automatically
  • Failed payments may result in service suspension

4.3 Credits

Certain features consume credits. Credits are non-refundable and expire at the end of each billing period unless otherwise stated. Unused credits do not roll over.

4.4 Refund Policy

We offer a 7-day money-back guarantee for first-time subscribers. After this period, subscriptions are non-refundable. You may cancel at any time to prevent future charges.

4.5 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time.

5. Acceptable Use

5.1 Permitted Use

You may use the Service for lawful purposes to create, manage, and publish SEO-optimized content for your websites.

5.2 Prohibited Activities

You agree NOT to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Generate spam, malware, or harmful content
  • Create false, misleading, or deceptive content
  • Abuse, harass, or harm others
  • Scrape, copy, or reverse engineer the Service
  • Attempt to gain unauthorized access to systems
  • Share account credentials with others
  • Resell or redistribute the Service without authorization
  • Use the Service to generate illegal content
  • Overwhelm or disrupt Service infrastructure

6. Content and Intellectual Property

6.1 Your Content

You retain all rights to content you create using the Service. By using the Service, you grant us a limited license to process, store, and display your content solely to provide the Service to you.

6.2 AI-Generated Content

Content generated by AI through the Service is provided to you for your use. You are responsible for reviewing, editing, and ensuring the accuracy and appropriateness of all AI-generated content before publication.

6.3 Our Intellectual Property

The Service, including its design, code, algorithms, and branding, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works without our written permission.

7. Third-Party Services

The Service integrates with third-party services including:

  • WordPress for content publishing
  • AI providers for content generation
  • Payment processors for billing
  • Analytics and monitoring services

These third parties have their own terms and privacy policies. We are not responsible for their services or practices.

8. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers and Limitations

9.1 Service Availability

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure operation. We may modify, suspend, or discontinue the Service at any time.

9.2 Content Accuracy

AI-generated content may contain errors, inaccuracies, or outdated information. You are solely responsible for reviewing and verifying all content before publication.

9.3 SEO Results

We do not guarantee specific SEO rankings, traffic increases, or business results. SEO performance depends on many factors beyond our control.

9.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Upgrid, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of others
  • Content you create or publish using the Service

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to conflict of law principles.

11.2 Arbitration

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property infringement.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms.

13. General Provisions

13.1 Entire Agreement

These Terms constitute the entire agreement between you and Upgrid regarding the Service.

13.2 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force.

13.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

13.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

14. Contact Information

For questions about these Terms, please contact us at:

Email: legal@upgrid.com